GuestLume Terms and Conditions

1. Company Information

• Owner: GuestLume LLC ("GuestLume")
• Registered address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
• Email: hello@guestlume.com

2. Purpose and Scope of Application

These Terms and Conditions govern access, navigation, and use of the Website. Use of certain services offered on the Website may also be governed by specific conditions provided in each case, which are accepted by using those services.

GuestLume reserves the right to modify or update the content, these Terms and Conditions, and any element of the Website's design and configuration at any time and without prior notice.

3. Website Services and Content

The Website includes information directed to the general public about the services offered by GuestLume.

GuestLume reserves the right to decide at any time what content is shown, and may remove or add content at any time. Any material change will be published visibly on the Website, with the date of the last update shown at the top of this document.

Continued use of the Website after these Terms and Conditions have been modified means you accept the modifications.

4. Intellectual Property Rights

GuestLume owns, or holds the necessary licenses to, the intellectual property rights in the Website and its content — including source code, designs, navigation structure, images, graphics, text, and branding.

Access to and use of the Website does not grant any waiver, transfer, license, or assignment of GuestLume's intellectual property rights. No content on the Website may be copied, distributed, reproduced, republished, downloaded, extracted, displayed, or sold, in whole or in part, without GuestLume's prior written consent — except for personal, non-commercial use.

Unauthorised use of Website content, or infringement of GuestLume's intellectual property rights, may give rise to legal liability.

5. Links

5.1. Links from Other Websites to the Website

GuestLume does not authorise links to this Website from sites containing unlawful, illegal, degrading, obscene, or otherwise objectionable material. GuestLume reserves the right to prohibit such links and demand their removal.

5.2. Links from the Website to Other Websites

Where the Website links to third-party websites, those sites are managed independently by third parties. GuestLume has no control over, and assumes no responsibility for, their content, operation, or reliability. A link from the Website to another site does not imply any relationship or endorsement between GuestLume and that site's owner.

If you become aware that a linked third-party site is engaged in illegal activity, please notify GuestLume so we can assess whether to disable the link.

6. Conditions of Use of the Website

Access to or use of the Website for illegal or unauthorised purposes is not permitted. Without limitation, you must not:

• Use the Website in a way that causes damage, interruption, or defects to its functionality or to a third party's systems
• Transmit, install, or publish viruses, malicious code, or other harmful software through the Website
• Collect personal data of other users through the Website
• Register or communicate with GuestLume using a false identity or by impersonating a third party
• Access without authorisation any part of the Website, or any connected system or server, by hacking, password mining, or other illegitimate means
• Attempt to breach the security or authentication measures of the Website or any connected network

GuestLume reserves the right to take appropriate legal action and to block access for users who violate these conditions, without liability for any resulting loss.

7. Responsibilities and Warranties

GuestLume cannot guarantee that all information and services on the Website will be uninterrupted, error-free, or free of viruses or other harmful components. GuestLume is not liable for damages or losses arising from: interruptions or unavailability of the Website; inaccuracies in its content; security breaches beyond GuestLume's reasonable control; or failures in third-party telecommunications or hosting networks.

GuestLume has taken reasonable measures, within its capabilities and the state of technology, to keep the Website functioning correctly and to minimise errors. If you become aware of inaccurate, outdated, or unlawful content on the Website, please notify GuestLume so appropriate action can be taken.

This section covers the marketing Website only. Use of the GuestLume product by a hotel customer is governed by that hotel's separate service agreement with GuestLume, which contains its own warranties, liability terms, and service commitments.

8. Privacy and Cookies Policy

Visiting the Website does not require you to provide personal information, except where certain functionality depends on cookies. To use some services (such as requesting a demo or subscribing to updates), you will need to provide certain personal data, which is handled according to our Privacy Policy.

If you provide personal data, you are responsible for its accuracy and for informing GuestLume of any updates.

9. Nullity and Ineffectiveness of Clauses

If any clause of these Terms and Conditions is found wholly or partly null or unenforceable, that finding will affect only that clause or the part affected. The remaining Terms and Conditions will continue in effect, with the null or unenforceable provision treated as not included.

10. Applicable Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. The parties submit, to the exclusion of any other jurisdiction, to the state and federal courts located in Wyoming for the resolution of any dispute.

To raise a complaint about use of our services, contact us using the details in Section 1. GuestLume will seek an amicable resolution in the event of a dispute.