Ask and request
Hotel information, housekeeping, amenities and maintenance issues in the guest's own language.
AI In-Room Assistant
One QR code. Every in-stay request understood.
Guests ask, order and request in their own language. Your team receives each request instantly, with clear routing and escalation.
For guests
Help is one scan away.
Each room has its own QR code, so requests are tied to the right room. Guests receive useful help straight away, without needing to call reception or download an app.
Order and book
Room-service ordering, Spa booking requests and relevant upsell offers from the hotel.
Get the right team involved
Live staff handover when needed, with unhappy-guest alerts sent to the duty manager.
For hotel teams
Stay on top of every request.
- Staff dashboard for routing and completion tracking
- LINE alerts for new requests and escalations
- Staff mobile app with push notifications at website launch
- Weekly GM report