Simple, hotel-first pricing

Guest communication that grows with your hotel.

One clear platform for multilingual guest conversations, connected hotel requests and direct-revenue opportunities. No token pricing to explain to your team.

MonthlyAnnualSave up to 34%

Website Assistant

Your website, answering guests 24/7.

From$79per month

Any hotel size · website only

Book a 15-Minute Demo →

✓24/7 AI assistant on your hotel website
✓Answers in 50+ languages from your hotel knowledge
✓Direct booking enquiries sent to your booking engine
✓Live handover to your team with two-way translation
✓Spa, restaurant, transfer and experience enquiries
✓Hotel team dashboard and reporting
✓Email notifications and LINE staff alerts
✓Unlimited hotel staff accounts
✓Add in-room guest service any time, with no new setup

Essential

For focused guest operations.

From$149per month

Up to 100 rooms

Book a 15-Minute Demo →

✓Website and in-room guest communication
✓Real-time, two-way multilingual translation
✓Branded hotel knowledge and instant assistance
✓Spa, restaurant, transfer and experience enquiries
✓Guest requests and department routing
✓Hotel team dashboard and reporting
✓Email notifications and LINE staff alerts
✓Unlimited hotel staff accounts

Everything needed to keep guests and teams connected.

Essential, Pro and Enterprise include the full GuestLume platform, on your website and in the room. Pricing reflects hotel size and the scale we support. Website Assistant is the website part on its own, and upgrades to a full plan without any new setup.

Optional additions

Add what your hotel needs.

Choose additional guest-service and communication capabilities when they are right for your operation.

✦

Hotel launch & knowledge setup

We prepare your hotel knowledge, brand, departments and guest-request routes.

From $399 one-off

⌁

Room-service ordering add-on

Basic service requests are included. Add a browsable menu and direct room-service ordering for your hotel team.

From $49 per month

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Facebook Messenger

Bring Messenger guest conversations into the GuestLume workflow.

From $99 per month · available soon

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Instagram messaging

Respond to Instagram guest messages through the same hotel workflow.

From $99 per month · available soon

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Facebook + Instagram bundle

Two social channels, one consistent guest-service workflow.

From $149 per month · available soon

All prices are in USD, per hotel and shown as starting prices. Final pricing depends on room count, hotel requirements and onboarding scope. GuestLume does not charge hotels by individual AI message for normal use; fair-use limits protect service quality for every hotel.

Founding Hotels Programme

Interested in becoming a Founding Hotel?

Selected hotels may qualify for special introductory terms and guided onboarding through our 30-day pilot programme.

Explore the programme →

See it with your hotel

Ready before your guests ask.

See what GuestLume could look like with your hotel’s knowledge, services and personality.

Book a 15-Minute Demo →